Refund Policy
Thank you for purchasing courses from skillerpro.com. Please read our refund policy carefully before making a purchase.
1. Digital Product Policy
All courses offered on skillerpro.com are digital products. Once access is granted, the course is considered delivered.
2. Refund Eligibility
Refunds are generally not available once:
- Course access has been activated
- Course content has been accessed or viewed
This policy exists due to the nature of digital content.
3. Exceptional Cases
Refunds may be considered only in the following situations:
- Duplicate payment
- Technical issues preventing course access (not caused by user error)
- Payment errors confirmed by our system
All refund decisions are at the sole discretion of skillerpro.com.
4. Refund Request Process
To request a refund (if eligible):
- Contact us within 7 days of purchase
- Provide your registered email and payment details
- Clearly explain the issue
📧 Email: support@skillerpro.com
5. Processing Time
- Approved refunds will be processed within 7–14 business days
- Refunds will be issued to the original payment method
6. Non-Refundable Items
- Completed or partially completed courses
- Downloaded materials
- Certificates issued
- Promotional or discounted purchases
7. Changes to Refund Policy
skillerpro.com reserves the right to modify this Refund Policy at any time without prior notice.